FAQ

Here is a more detailed FAQ section to provide additional clarity for our customers:

1. How long will it take for my order to arrive?
   • The time it takes for your order to arrive depends on the shipping method you select:
     • Standard Shipping: 7-10 business days – $5.99
     • Expedited Shipping: 4-6 business days – $9.99
     • Overnight Shipping: 2-3 business days – $15.99 Delivery times are estimates and may vary depending on external factors like weather or carrier delays.
2. Can I change or cancel my order?
   • We process orders quickly, so cancellations or changes must be requested immediately after the order is placed. Once an order has been processed and shipped, we are unable to make changes.
3. How do I return an item?
   • To return an item, please contact customer support at [email protected] within 30 days of receiving your order. Ensure that items are unused and in their original packaging. We will provide instructions for returning the item.
4. Is my payment information secure?
   • Yes, we use secure encryption technologies to protect your payment details during transactions. Your financial information is processed by trusted third-party payment processors and is not stored on our website.
5. What should I do if I receive a damaged or incorrect item?
   • If you receive a damaged or incorrect item, please contact us immediately with a photo of the item and your order details. We will arrange for a return and send you a replacement or issue a full refund, depending on your preference.